Privacy Policy

Last Updated: 2025-03-31

This Privacy Policy explains how Al Thaqafa Stores, the developer of the mobile app "أسواق الثقافة", collects, uses, shares, and protects your personal information when you use our mobile application or website.

By using the "أسواق الثقافة" app or the Al Thaqafa Stores website, you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using our services.

Information We Collect

Personal Information: Includes your name, email address, phone number, and delivery address collected during account registration or order placement.
Payment Information: Payment details, such as card information or digital wallet data, are collected through secure payment gateways.
Usage Data: Information on how you interact with the app, including navigation behavior, favorite products, and screen activity.
Device Info: Includes device model, operating system version, IP address, and device identifiers.

Permissions

Camera: For barcode scanning and product lookup.
Storage: To save your cart and preferences locally.
Location: To provide location-based offers or determine delivery eligibility.

How We Use Your Information

To fulfill and manage your orders efficiently.
To improve and personalize your shopping experience.
To send notifications, promotions, and order updates.
To maintain system security and prevent fraud.
To meet legal or regulatory obligations.

Information Sharing

Your data may be shared with trusted third-party service providers (e.g., payment processors, delivery companies) only to the extent necessary to complete transactions and deliver services. We may also disclose data if required by law or to protect our rights.

Data Security

We implement appropriate technical and organizational measures to protect your information. However, due to the nature of the internet, we cannot guarantee absolute security.

Account Deletion

If you choose to delete your account, all related personal data will be permanently removed from our systems. This includes purchase history, preferences, and usage data. Once deleted, your data cannot be recovered.

Policy Updates

This Privacy Policy may be updated to reflect changes in our practices. We will notify users of significant changes via our app or website.

Contact Us

If you have any questions or concerns regarding this policy, please contact us at:

Email: support@althaqafastores.com

By continuing to use the "أسواق الثقافة" mobile app or the Al Thaqafa Stores website, you acknowledge and accept the practices described in this policy.